Rechargeable Repairs
It is our policy to recharge to residents the cost of repairs that:
- Are listed as standard and rechargeable repairs
- Arise as a consequence of willful damage, misuse or negligence.
Residents will be given guidance regarding recharge costs. Estimated costs are provided by the Maintenance Section based upon historical costs of similar works carried out by our approved contractors.
Before ordering any repair that is rechargeable, (where possible) the resident will be given the option of carrying out the repair themselves. However, the works should only be carried out by a competent person who is able to complete the works to an acceptable standard. The completed repair may be inspected by a member of the Maintenance Section who will ensure that the job has been completed to an acceptable standard.
Repairs may be completed by the association if the resident fails to do the work within a reasonable time period, and if the property is deteriorating. The total cost of the works carried out will be charged to the resident.
Depending on circumstance, arrangements can be made to repay recharge debts by installments.
Standard and Rechargeable Repairs
The association may be able to offer a minor repairs service to residents who are unable to carry out repairs where the work is their responsibility. Assistance with minor repairs can be requested and ordered through the association. Residents will be advised of the minimum cost of the repair and how payment for that repair should be made.
Repairs caused by damage, misuse or negligence
The association’s License Agreement contains clauses, which specify that:-
- Internal decoration and minor repairs are the responsibility of the resident. Residents should permit reasonable access for inspection of their dwelling and for repairs and safety checks to be carried out. If, despite reasonable requests, you fail to allow access the association reserves the right to effect access (on reasonable notice, except in the case of an emergency) to the dwelling.
- The association reserves the right to charge you for maintenance work carried out at your request which would otherwise be your responsibility and for repairs which arise through some act or neglect of the resident.
- The association reserves the right to charge you for the cost of replacing locks and keys if your keys are lost or stolen.
