Executive Team

CLAIRE WARREN

CHIEF EXECUTIVE

Claire is passionate about ensuring Pickering and Ferens Homes’ residents have the best possible quality homes and services in later life. She places emphasis on promoting residents’ health and well-being, particularly tackling loneliness and isolation issues. She is committed to maintaining PFH as a trusted and leading housing provider within Hull and the East Riding.

A fellow of the Chartered Institute of Housing and with a BA (Hons) degree in Housing Studies, Claire has a social housing career spanning over 25 years.

Claire has worked as a Chief Executive for the last 14 years and has significant experience in non-executive roles and currently holds Directorships with Gentoo Homes, Sunderland and Efficiency North.

Claire is appointed to the NHF National Smaller Housing Association Group, the National Sector Scorecard Development Group and participates with both CIH and NHF Groups at a regional level.

LISH HARRIS

BUSINESS SERVICES DIRECTOR

Lish joined Pickering and Ferens Homes in June 1993 and has held a number of financial roles before becoming Business Services Director.

As well as being PFH’s chief financial officer, Lish also leads on financial planning, treasury management, performance, HR and IT services. Lish joined us from Together Housing Group (Harewood Housing Society Ltd) where he was a finance officer; prior to this he worked at Auker Rhodes LLP.

Qualified as a chartered management accountant with a background in the not for profit sector, Lish also serves as a member of the Risk and Assurance Committee at Yorkshire Housing Group.

PAULA KELLY

RESIDENT SERVICES DIRECTOR

Paula joined Pickering and Ferens Homes in April 2002.

Before this, she enjoyed roles at Housemartin, Sanctuary and Hull Churches Housing Associations where she gained more than 11 years’ experience of working in housing management within the social housing sector.

Paula is responsible for day-to-dayoperational activities within housing management, sheltered housing and customer services, along with the provision of policy information and resident involvement.

Paula has a BA (Hons) in Social Policy and Administration and has a post graduate diploma in Housing.

MARTIN SHERMAN

PROPERTY SERVICES DIRECTOR

Martin joined PFH in June 2018 and has over 20 years senior management experience in asset management and development for blue chip companies and 12 years at executive level in the Housing sector. Most recently Martin provided freelance consultancy support and prior to this was the Group Strategic Director for Futures Housing Group where he was responsible for 9000 properties and the development of over 2000 homes.

Martin has a wealth of experience in delivering strategic projects and has led on many social enterprise initiatives including the inception of Futures Greenscape, which provides training and support to local people in grounds maintenance and facilities services. He is a member of the Chartered Institute of Building and the Chartered Association of Building Engineers .

Martin is keen to lead and inspire his colleagues to ensure the continued success of PFH and leads on maintaining our highly regarded standards in house building, property condition and responsive repairs.