Our policies encompass various categories essential to maintaining the integrity and efficiency of our services.
Within these documents, you’ll find detailed guidelines and procedures governing organisational, property and resident services, including maintenance and repair protocols aimed at ensuring the safety and comfort of our residents.
Policies
Applicant and Resident Data Protection Statement
How We Use Your Personal Information Pickering and Ferens Homes (PFH) needs some personal information about you so we can look at your housing application and, if you move into one of our homes, support you while you live there. This guide explains what we collect, why we collect it, and how we keep it safe. 1....
Applicant and Resident Privacy Notice
Pickering and Ferens Homes – Applicant and Resident Data Protection Statement We need to collect information about you in order to process your application for a property and (where we subsequently provide you with access to a property) to provide you with our services and manage your relationship with us. This Data Protection Statement (“this...
Policies | Organisational
Privacy and Cookie Policy
We, Pickering and Ferens Homes (PFH), operate this Privacy and Cookie Policy because we are committed to safeguarding the privacy of our website visitors and the confidentiality of any information that we collect about you. This policy sets out how we will use any personal information that we may obtain from you. If we change...
