News

Pickering and Ferens Homes (PFH) have once again received exceptional feedback from residents, with the newly released 2025 Resident Satisfaction Survey showing consistently high satisfaction across all major service areas. The survey, independently conducted by Acuity, gathered 760 responses across…

We know that as we get older, staying independent, connected and confident in your home becomes even more important. That’s why we’re inviting you to come along to one of our upcoming PFH open days to find out more about…

We’re excited and proud to share how a £10,000 Digital Inclusion Grant from KCOM has helped enhance our Try Before You Apply scheme, giving people the opportunity to experience modern, accessible living before making long-term housing decisions. Located at Ada…

In October 2025, a new law called Awaab’s Law came into effect. This law makes it a legal requirement for landlords and housing providers to deal quickly with hazards like damp and mould, setting clear deadlines for action. The law…

Our latest events and activities brochure for September to December 2025 is out now! It offers something for everyone, from keep fit, crafts, social evenings and coffee mornings. You can view the brochure below or find everything in our events…

Pickering & Ferens Homes is proud to announce it has received the highest possible ratings from the Regulator of Social Housing, affirming its status as a sector-leading housing provider. Following a rigorous inspection, the organisation has been awarded G1 for Governance, V1 for Financial…

We would love your support! Can you please nominate Pickering & Ferens Homes to win £1000 from Movement for Good so we can do even more events and activities that help residents to be healthy, happy and part of our…

Our service standards have been developed with residents, to ensure we are delivering services within timescales agreed and to a good standard. The Service Standards brochure is available here Service Standards – PFH Pickering & Ferens Homes We have some highlights…

Over the next few months, we will be rolling out our new resident portal, My PFH Home. When it is your turn to be set up on the portal, you will be sent details of how to register for My…

Pickering and Ferens Homes (PFH) is pleased to announce that it has once again met the highest standards of governance and financial viability, following an assessment by the Regulator of Social Housing (RSH). The latest regulatory judgement confirms that PFH…

It is important to keep your WMC (rent) account in credit, and we can help if you have any concerns about paying your rent – or with the general increase in the cost of living. Our dedicated team are here…

In August 2024, the Resident Scrutiny Group took a deep dive into one of the most visible and important services in our communities: Grounds Maintenance. From neatly trimmed hedges to tidy communal areas, this service impacts how residents feel about…

Recognising their incredible dedication to the community allotment at Broadway. Over the past year, they have put in so much time and effort to create a welcoming space that has brought people together, started conversations, and boosted both physical and…

Residents of PFH properties have an exciting opportunity to make a lasting impact on their communities, thanks to the £10,000 fund dedicated to neighbourhood improvements. This yearly fund aims to finance projects that go beyond the scope of regular upkeep…

PFH is delighted to announce the appointment of John Glenton as the new Chair of the Board, effective from October 2024. John takes over from Kate Calvert, who has successfully completed her six-year term as a Board Member and has…

This great opportunity is all about giving people the chance to experience what it’s like to live in a PFH+ apartment, without making any commitment. In other words, “Try Before You Apply!” You can try out a PFH+ Apartment for…